Frequently AsKED QUESTIONS
Do you accept credit cards?
Our online shop accepts debit and credit cards via our Paypal payment system. We also accept card payments over the phone.
Can I choose a colour of paint?
Davies and Foster have a full paint set up allowing us to both spray and handfinish our products.
Can I buy hardwood off you?
Yes you can. We can stock oak, walnut, ash, as well as other hardwoods. We sell this in planed sizes so you know exactly what you are getting.
Do you take on Apprentices?
Yes we do. In fact, Billy started with us on an apprenticeship in Bench Joinery, and is now with us full time, after successfully completing his course and training with us.
Can I come to your workshop to pick up an item i purchased from your online shop?
Yes you can. Please choose the 'pick-up' option when ordering, and we'll let you know when your item is ready to be collected.
If I commission a piece of furniture, will I get to see a drawing or design?
We supply a full set of drawings for all commissioned pieces of work. These drawings will need to be signed off and approved by yourself before we start making. This ensures you know exactly what you are getting and are paying for, and we know exactly what we are making. You can make as many revisions to these drawings ensuring you are 100% happy before we start making.
Who will install the fitted furniture i purchased from you?
We will. All our fitted furniture is installed by Davies & Foster, and the fitting side is fully detailed in your quotation. In order to maintain our high standards, we keep everything in house. Often the team who have made your furniture, will also fit and finish it.
Do you charge for a design?
At Davies & Foster, we put a lot of time and thought into our designs. This involves a great deal of interaction between the customer and ourselves to perfect the design.
Do you provide quotations for comissioned work?
We provide fully written, detailed quotations with all commisioned work. All our quotations give a full breakdown of the work, whats included, copies of our terms and conditions, pictures and suggestions. You can also pick options should you wish.
Do you make your own furniture?
At Davies & Foster, we make all our own furniture from start to finish, at our workshop in Backford, Chester. We are a small team of furniture and cabinet makers, who enjoy what we do and have a real passion for woodwork.
Can i visit your workshop?
We'd love you to come and say hello. Please give us a call beforehand, as sometimes we can be out delivering or fitting one of our pieces of furniture. 01244 853888
Can you match the colour of my existing oak furniture?
To an extent.
Can I return a piece of furniture I have purchased from you?
Please see our terms and conditions for full details on returning items. If you have commissioned us, you will also have a copy of your terms and conditions attached to your quotation.
Does the furniture i purchased on your online shop require assembly?
This depends on the item and it's size, and if you are having your item delivered. Please refer to the individual item description for further details.
What type of furniture do you make and sell?
At Davies & Foster, you can either purchase individual pieces of furniture from our shop, or commission us to make and install either a piece of fitted or freestanding furniture for your home.
Please don't hesitate to call or email us should you have any further questions