Question 1

Do you make your own furniture?

Accepted Answer

At Davies & Foster, we make all our own furniture from start to finish, at our workshop in Backford, Chester.  We are a small team of furniture and cabinet makers, who enjoy what we do and have a real passion for woodwork.

Question 2

What type of furniture do you make and sell?

Accepted Answer

At Davies & Foster, you can either purchase individual pieces of furniture from our shop, or commission us to make and install either a piece of fitted or freestanding furniture for your home.

Question 3

Do you provide quotations for comissioned work?

Accepted Answer

We provide fully written, detailed quotations with all commisioned work.  All our quotations give a full breakdown of the work, whats included, copies of our terms and conditions, pictures and suggestions.  You can also pick options should you wish. 
 
Once you are happy with your quotation and wish to proceed, you can then digitally sign to accept.

Question 4

If I commission a piece of furniture, will I get to see a drawing or design?"

Accepted Answer

We supply a full set of drawings for all commissioned pieces of work.  These drawings will need to be signed off and approved by yourself before we start making.  This ensures you know exactly what you are getting and are paying for, and we know exactly what we are making.  You can make as many revisions to these drawings ensuring you are 100% happy before we start making.

Question 5

Do you charge for a design?

Accepted Answer

At Davies & Foster, we put a lot of time and thought into our designs.  This involves a great deal of interaction between the customer and ourselves to perfect the design.
Therefore, we do not offer free designs before a commission has been accepted.

Question 6

Do you accept credit cards?

Accepted Answer

Our online shop accepts debit and credit cards via our Paypal payment system.  We also accept card payments over the phone, and when we have installed your project, we accept the final payment (20%) via our mobile terminal.

Question 7

Can I visit your workshop?

Accepted Answer

We'd love you to come and say hello.  Please give us a call beforehand, as sometimes we can be out delivering or fitting one of our pieces of furniture. 01244 853888
 
Please note, due to the Covid-19 pandemic, visiting the workshop is strictly by appointment only.  Please phone ahead to arrange a time to come in.

Question 8

Can I come to your workshop to pick up an item i purchased from your online shop?

Accepted Answer

Yes you can.  Please choose the 'pick-up' option when ordering, and we'll let you know when your item is ready to be collected.

Question 9

Who will install the fitted furniture I purchased from you?

Accepted Answer

We will.  All our fitted furniture is installed by Davies & Foster, and the fitting side is fully detailed in your quotation. In order to maintain our high standards, we keep everything in house.  As a small team, it is often the same person who has made it, will also finish it (including spray finish) and help to install it.

Question 10

Can I choose a colour of paint?

Accepted Answer

Davies and Foster have a full paint set up allowing projects to be spray finished in a combination of AC durable paint and AC clear lacquer, for a hard, reliable and brushstroke free appearance.  The final colour choice for all painted surfaces will be confirmed in the design process.  
We can match any popular brand of colour or tone including Farrow & Ball, Little Greene, Dulux, Graham and Brown and many more.

Question 11

Can I return a piece of furniture I have purchased from you?

Accepted Answer

Please see our terms and conditions for full details on returning items.  If you have commissioned us, you will also have a copy of your terms and conditions attached to your quotation.

Question 12

Can you match the colour of my existing oak furniture?

Accepted Answer

To an extent.
The beauty of oak lies within its colour variations and grain patterns, and as it is a natural product, great variations can occur between trees and regions of where that particular tree has been felled.  Age and finish is also a major factor. 
 
If you are concerned over colour, we encourage you to come down to our workshop where we can go through samples and discuss the finishes we offer.

Question 13

Do you take on Apprentices?

Accepted Answer

Yes we do.  In fact, Billy started with us on an apprenticeship in Bench Joinery, and is now with us full time, after successfully completing his course and training with us. 
 
We look for apprentices who take the initiative to get in touch with us and have a genuine interest in both furniture, design and most of all, woodwork.
 
Should you wish to apply for an apprenticeship with Davies & Foster, come in and say hello!

Call 01244 853 888

Frequently AsKED QUESTIONS

FAQ's